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Privacy Policy

🔐 1. Our Commitment to Privacy

We build solutions that respect privacy by design. Our data handling practices are guided by Microsoft’s AI principles, The six key principles for responsible AI at Microsoft include fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability We limit data collection, ensure secure handling, and prioritize your control over your information.

📥 2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, job title, company, etc., provided when contacting us or signing up for a demo.

  • Technical Data: IP address, browser type, device information, and usage data through cookies and analytics.

  • Client Project Data: Only with explicit consent for AI customization, and always treated as confidential.

🎯 3. How We Use Your Information

We use your data to:

  • Respond to inquiries and provide customer support.

  • Customize and improve our AI solutions.

  • Analyze platform performance and usability.

  • Fulfill legal, contractual, and ethical obligations.

We never sell personal information. Data is only used for the stated purposes or those to which you explicitly consent.

🧠 4. AI and Data Use

Any use of personal or business data in AI models or prototypes follows strict safeguards:

  • No training on client data without opt-in consent.

  • Data minimization: We collect only what we need to fulfill the agreed service.

  • Model transparency: We disclose when AI is used in service interactions or outputs.

🛡 5. How We Protect Your Information

We implement security measures including:

  • Data encryption (in transit and at rest)

  • Access controls and role-based permissions

  • Secure cloud infrastructure 

🤝 6. Third-Party Services

We use third-party services (e.g., analytics, hosting, CRM) under strict data processing agreements. These partners are required to uphold data protection laws and cannot use your data for their own purposes.

🧾 7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Object to certain types of data processing

  • Request data portability

  • Lodge complaints with a supervisory authority

We honor these rights wherever feasible and practical.

📅 8. Data Retention

We retain data only for as long as necessary to fulfill our obligations or your requests, unless legally required to keep it longer.

🔄 9. Changes to This Policy

We may update this Privacy Policy periodically. We’ll notify you of any material changes and update the "Last Updated" date above.

📬 10. Contact Us

If you have questions, concerns, or requests about this policy or our practices, please contact us:

Email: [ehernandez@bytesizeai.biz]
 

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